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Top 5 Most Indispensable Twitter Tools for Marketers

By Richard Krueger on August 24, 2010

URL:  http://www.socialmediaexaminer.com/indispensable-twitte…

Some great tools mentioned in this post, particularly the first one, BlastFollow, which is a good way to jump-start your twitter follower base. Love the content from Social Media Examiner and am looking forward to presenting at their upcoming Facebook Success Summit.

See this Amp at http://bit.ly/dsbjNn

Posted in Uncategorized | Tagged followers, generate, manage, relationships, Twitter | Leave a response

Twitter Maybe the Fire-hose but Amplify is the Conversation

By Richard Krueger on August 19, 2010

URL:  http://www.huffingtonpost.com/ramon-nuez/twitter-maybe-…

It’s good to see a service I use everyday get the recognition it deserves. Such is the case with Amplify today, which received off-the-chart reviews from such notables as HuffingtonPost and the highly influential Robert Scoble whose Scobalizer blog can make and break web 2.0 start-ups.
Amplify has been one of my go-to tools [...]

Posted in Uncategorized | Tagged amplify, conversation, fire-hose, Twitter, twitter maybe | Leave a response

Analyzing Keywords in Twitter Retweets w/Dan Zerrella

By Richard Krueger on August 4, 2010

Dan Zerrella shows why he’s known as the Social Media Scientist in his work on Twitter ReTweet analysis.  Dan created a helpful searchable tool that generates the top 20 keywords within a ReTweet associated with a keyword.  This is some useful info.  Wouldn’t you like to know what words are striking a chord within your [...]

Posted in Uncategorized | Tagged keyword analysis, retweet, Twitter | Leave a response

Top Customer Service Accounts on Twitter

By Richard Krueger on August 2, 2010

URL:  http://www.conversationagent.com/2010/08/top-customer-s…

Valeria Maltoni of Conversation Agent always does a good job providing real-world case studies of those companies who are leveraging social media tools to reach out to their customers. This post highlights some great Twitter success stories.

See this Amp at http://bit.ly/dsfhR9

Posted in Uncategorized | Tagged Customer, customers, service, Twitter, twitter jetblue | Leave a response

10 Ways to track what people are saying about you on Twitter

By Richard Krueger on August 2, 2010

http://www.10000words.net/2010/03/10-ways-to-track-what-people…

The 10,000 Words blog has a great post today on some unique ways to track Twitter conversations that matter to you. Tip for agencies: TwitterReach is one of my favs. for showing reach on your Twitter updates.

See this Amp at http://bit.ly/abtLit

Posted in Uncategorized | Tagged People, saying, track, Twitter, ways | Leave a response

Spend More Time Planning your Content Strategy!

By Paul Dunay on October 20, 2009

Because of my new book, Facebook Marketing for Dummies (Wiley), which is launching next week – I have been getting a lot of emails and questions from my readers that are very focused on launching their Facebook and Twitter presence.
Seems to me like these channels have gone mainstream in the minds of many marketers [...]

Posted in Uncategorized | Tagged Content Marketing, Facebook, Social media, Twitter | Leave a response

Twitter does not have an Out of Office feature

By Paul Dunay on August 25, 2009

So at a recent Social Media event we got to talking about the Motrin social media scandal. One of the threads that jumped out at me was the part about the mommies who responded happen to really speak out late on a Friday night. And by Sunday, Motrin has responded and removed the ads that [...]

Posted in Uncategorized | Tagged Social media, Twitter | Leave a response

Is Twitter a Critical Part of your Resume?

By Paul Dunay on June 8, 2009

The short answer is – YES!
In a recent article in the NY Times called Tweeting Your Way to a Job. They talk a lot about people who have found a new job Tweeting for an employer. Social Media roles are opening up in many firms and the Twitterati that have a combination of public relations, [...]

Posted in Uncategorized | Tagged Twitter | Leave a response

Is Twitter the Next Channel for Contact Centers?

By Paul Dunay on June 4, 2009

If you have never seen this web page http://twitter.zappos.com/ – you should! With legions of Twitter-ers on staff – 432 to be exact – Zappos make customer service look: easy, decentralized, and inexpensive. But that begs the question – what impact will Twitter have on today’s customer contact centers?
History would tell us that just like [...]

Posted in Uncategorized | Tagged Twitter | Leave a response

Can Twitters growth continue?

By Paul Dunay on May 28, 2009

The most recent numbers from Nielsen indicate that Twitter grew 1,382% year-over-year, registering a total of just more than 7 million unique visitors in the US. Not only is that huge growth in one year, but in one month like in January, Twitter.com clocked 4.5 million unique visitors in the US, meaning the service grew [...]

Posted in Uncategorized | Tagged Twitter | Leave a response

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